What nonverbal technique should Ms. Jordan use to facilitate communication with upset children?

Bending or kneeling to bring oneself down to the children's level is an effective nonverbal communication technique when working with upset children. This approach fosters a sense of empathy and connection, making the adult appear more approachable and less intimidating. When adults physically lower themselves to the level of children, it helps in establishing rapport, as the children may feel more understood and less threatened. It shows that the adult is actively engaging with the child, acknowledging their feelings, and creates an environment conducive to open communication.

This technique can help de-escalate tensions and allows the child to feel that they are being listened to and valued. As children may already be feeling vulnerable or upset, this nonverbal cue can signal safety and support, which is crucial in facilitating effective communication.

In contrast, maintaining continuous eye contact with a child perceived as at fault might not be the best choice, as it could be perceived as confrontational. Smiling frequently could be misinterpreted in a serious situation where a child is upset, as it may come off as insincere. Pausing regularly for students to absorb the message can be effective in some contexts but doesn’t specifically address the immediate nonverbal needs of upset children. Therefore, bending or kneeling is the